+43 677 61773370

Return policy

Ivan Kintov
Stable MARK
Margaretenstrasse 3, 1040 Vienna, Austria
Phone: +43 677 61773370
E-Mail: office@stablemark.com

Thank you for your purchase! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. We do not offer store credit or an exchange. Please, see bellow for more informationon our return policy.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in the same condition as they were received (shipped from us). There should be no signs from any restorations anr/or reparations.

Return process

To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

  • Ivan Kintov
  • Attn: Returns
  • Margaretenstrasse 3/3
  • 1040 Vienna
  • Austria

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow us at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your bank statement, depending on your bank. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us using this contact form to arrange a refund. Please note:

  • Only the original buyer can request returns.
  • The refund is made into the proginal payment source only.
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